PRIVACY POLICY

Go Storage Units (“we,” “our,” or “us”) operates GoStorageUnits.com (the “Site”), a directory that helps visitors search for, compare, and connect with local self storage facilities, moving companies, and junk removal service providers. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Search Information. When you search by city, state, or ZIP code, we collect the location and search terms you enter so we can show relevant storage facility results.

Contact and Form Information. If you submit a form on the Site (general inquiry, facility listing request, partner application, contact form), we collect the information you provide, which may include your name, email address, phone number, facility address, and message content.

Account Information. If you create an account (for example, to manage or claim a facility listing), we collect your username, email address, and password (stored in encrypted form). Automatically Collected Information. Like most websites, we automatically collect certain technical information when you visit the Site, including your IP address, browser type and version, device type, operating system, referring URL, pages viewed, and the date and time of your visit. This is collected through cookies, log files, and similar technologies.

Click and Call Tracking. To help facility owners and partners understand how visitors find them, we may track interactions such as “Call,” “Visit Website,” “Get Directions,” or “Show Units” clicks associated with a listing. Some listings may display call tracking phone numbers that forward calls to the facility while allowing us to measure call volume.

Cookies and Similar Technologies. We use cookies and similar tracking technologies to remember your preferences, understand how the Site is used, and support analytics and advertising features described below.

How We Use Information

We use the information we collect to:

Operate, maintain, and improve the Site and its search functionality
Respond to inquiries and requests submitted through our forms
Process facility listing submissions, claims, and partner applications
Provide facility owners and partners with aggregate activity reports (without sharing your personal contact details unless you submitted an inquiry directly related to their listing)
Send administrative communications related to your account or inquiries
Monitor and analyze usage trends to improve user experience
Detect, prevent, and address technical issues, fraud, or abuse
Comply with legal obligations

How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

Service Providers. With third parties who perform services on our behalf, such as web hosting, form processing, analytics, and call tracking. These providers are only permitted to use your information to provide services to us.
Facilities and Partners. With a specific storage facility, moving company, or junk removal company only when you submit an inquiry directly related to their listing.
Legal Requirements. When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Go Storage Units, our users, or others.
Business Transfers. In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies (small text files stored on your device) and similar technologies to:

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site, such as saved search preferences.

Third Party Links

The Site contains links to third party websites, including facility websites, partner websites, and social media pages. We are not responsible for the privacy practices or content of these third party sites. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and inquiry records are generally retained for as long as needed to respond to and document the inquiry, after which they may be deleted or anonymized.

Your Privacy Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, which may include the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal requirements
Opt out of certain uses of your information, including marketing communications
Object to or restrict certain processing of your information

To exercise any of these rights, contact us using the information in Section 11 below. We will respond to verified requests in accordance with applicable law.

California Residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal information (we do not sell personal information).

European and UK Visitors. If you are located in the European Economic Area or the United Kingdom, you may have rights under the General Data Protection Regulation (GDPR), including the rights listed above and the right to lodge a complaint with a supervisory authority.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: