SELF STORAGE IN PORTLAND, OR
Located 3 blocks south of Holgate Blvd. on SE 26th Ave.
I've been using Northwest Self Storage for about 3 years. I never had any problems whatsoever. The best part about my experience was Rachelle the manager. She was always very helpful, professional and a very genuine person. When I decided it was time to let go of my possessions because the apartment I moved into was pretty small and I knew that my possessions would not fit I decided to donate to the Vietnam Vets. Rachelle was there for me all the way. I truly appreciated all of her help in doing just that. I hope Northwest Self Storage knows what an outstanding employee they have in her. Thanks Rachelle!!!
If you have things to store this is the place and it’s all because of the amazing manager. Rachelle is super friendly, great customer service, and bends over backwards to make your move in as easy as possible. She’s super friendly and always doing her best to keep the place looking good. It’s a drive up facility so no unloading on to a cart then taking an elevator to unload. Saves time and your back. I can’t say enough good things about this facility and I have rented storage all over the city. This one is the best thanks to Rachelle! She’s is absolutely awesome.
A great option for larger storage units close to inner SE/SW Portland. The manager is extremely helpful and accommodating!
I was very pleased with the friendly and informative service. The manager, Rachelle was easy to talk to and made our experience there enjoyable. We will definitely use this facility next time we have storage needs. Thanks Rachelle
Give this exemplary manager, Rachelle, a substantial pay raise NOW.
Clean facility with great security. Manager is very nice and accommodating.
Wonderful place to store your stuff! The employees/front desk lady Rachelle was extremely easy to talk to, nice and overall a good hardworking person I know I can rely on to keep my stuff safe and dry. NW self storage has amazing service and I really felt welcomed. Not only was the service great but the storage process itself was super easy and convenient. If you’re going to put you’re stuff in storage I highly recommend you go to NW self storage on SE 26th Ave!!
Rachelle is an awesome manager at the site. She's very friendly and always willing to help when you need assistance. I appreciate that very much from this company. If you're in Southeast Portland I highly recommend you trying out Northwest Self Storage.
Excellent on site staff. Not all that pleased with the call center though, I prefer to discuss storage facilities and options with the actual location I'm interested in. Talking to a call center didn't answer any of my questions except availability and cost. I can see that online, what I need to talk to some call taker about that? People want to know a lot more than that when moving their valuables into storage. In addition, I had questions about the ceiling height that the call center couldn't answer. However, my experience at the location was completely the opposite. The onsite manager at the one on 26th was more than helpful, courteous and knowledgeable about her job and allowed me to discuss my concerns and addressed my needs for storage. We were then able to place me in the proper size storage unit and she further allayed any concerns I had about placing my property in the care of NW Storage. I left feeling my belongings will be in a safe and secure location.
Rachelle is awesome.
The manager was very friendly, extremely helpful and easy to work with and takes great care of the facility. Everything is clean and well maintained. We've been there a year and no problems. Not a friend or family, just a satisfied customer.
The Portland Storage Company has improved greatly since they got their new manager, Rachelle. Thefts have stopped, they have a new security system, and a new gate system! The manager is very friendly and welcoming and truely cares about keeping our stuff safe and making sure that her customers are happy. I have never had a better expirience at a storage company thanks to her. I highly recommend the Portland Storage Company.